EMAIL US : info@c3cares.com
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PATIENT PRIVACY AND TRUST
NOTICE OF
PRIVACY PRACTICES
At C3Cares, our mission is to bring exceptional, compassionate, and equitable healthcare directly into the communities where people live because EVERYONE DESERVES THE OPPORTUNITY TO BE HEALTHY.
YOUR INFORMATION IS PROTECTED
We safeguard your privacy and keep your information secure.
HIPAA - COMPLIANT CARE
We follow federal privacy laws to protect your health information.
TRANSPARENT COMMUNICATION
We believe in clear, open, and respectful communication about your care.
OUR PRIVACY PRACTICES
Clear information and Greater Trust.
Explore the key areas of our Notice of Privacy Practices
HOW WE MAY USE AND DISCLOSE YOUR HEALTH INFORMATION
We may use or disclose your health information for the following purposes without your written authorization:
1
TREATMENT
To provide, coordinate, or manage your medical care. For example, we may share information with other healthcare providers or specialists.
2
PAYMENT
To provide, coordinate, or manage your medical care. For example, we may share information with other healthcare providers or specialists.
3
HEALTHCARE OPERATIONS
To provide, coordinate, or manage your medical care. For example, we may share information with other healthcare providers or specialists.
4
SMS
COMMUNICATION
SMS consent is not shared with third parties or affiliates for marketing purposes.
OTHER USES AND DISCLOSURES WITHOUT AUTHORIZATION
We may also use or disclose your PHI in certain situations including:
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Public Health Activities (e.g., reporting diseases or adverse drug reactions)
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Health Oversight Activities (e.g., audits or investigations by health agencies)
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Judicial and Administrative Proceedings (e.g., court orders or subpoenas)
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Law Enforcement Purposes
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To Prevent a Serious Threat to Health or Safety
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Workers’ Compensation Claims
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Organ and Tissue Donation Requests
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Medical Examiners or Funeral Directors
USES AND DISCLOSURES THAT REQUIRE YOUR AUTHORIZATION
We must obtain your written authorization for:
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Most uses and disclosures of psychotherapy notes
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Marketing and sale of PHI
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Sharing information with family or friends for non-care purposes
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You may revoke your authorization at any time in writing, except where we have already relied on it.
Your Rights Regarding Your Health Information
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Access: Request to view or get a copy of your medical record.
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Amend: Request a correction to your health record if you believe it is incorrect or incomplete.
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Restrict: Request restrictions on how your PHI is used or shared. We are not required to agree, except in cases involving out-of-pocket payments.
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Confidential Communications: Request that we contact you in a specific way (e.g., only by mail or phone).
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Accounting of Disclosures: Receive a list of disclosures of your PHI made in the last 6 years, excluding those made for treatment, payment, and operations.
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Paper Copy: Receive a paper copy of this Notice, even if you’ve agreed to receive it electronically.
Our Responsibilities and Changes To This Notice
OUR RESPONSIBILITIES
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We are required by law to protect your PHI.
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We will notify you promptly if a breach occurs that may have compromised your information.
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We will not use or disclose your PHI without your authorization except as described in this Notice.
CHANGES TO THIS NOTICE
We reserve the right to change this notice and the revised version will apply to all health information we maintain.
You can always find the current version on our website or request a printed copy.
QUESTIONS OR COMPLAINTS?
If you have questions, concerns, or believe your privacy rights have been violated, contact us:
Email: info@c3cares.com
Phone number: (202)-888-6440
You may also file a complaint with the U.S. Department of Health and Human Services. Filing a complaint will not affect the care you receive from us.
ACKNOWLEDGMENT OF RECEIPT
You will be asked to sign a separate form acknowledging you received this Notice.